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Privacy Policy

Last Updated: October 19, 2024

At Advantage Sober Living, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our platform.

1. Information We Collect

We collect the following types of personal information when you create an account or use our services:

  • Personal Identification Information: Name, email address, phone number, last four digits of your SSN, date of birth, emergency contact details, and referral information.
  • Payment Information: Credit card or other payment information for processing rent payments (handled securely by third-party providers for PCI Compliance).
  • Location Data: We may collect GPS data when using features like meeting check-ins.
  • Testing Data: Information related to random drug and alcohol testing.
  • Usage Data: Information about how you interact with the platform, such as login timestamps and page views.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To create and manage your account.
  • To process rent payments and manage your residency.
  • To send text and email notifications related to rent reminders and random drug and alcohol testing.
  • To track your attendance at meetings and compliance with program requirements.
  • To improve and enhance our services.

Legal Basis for Processing (for residents of the European Economic Area): We process your personal data based on the following legal grounds:

  • Consent: When you provide consent for us to process your personal data, such as when you agree to receive notifications.
  • Contractual Necessity: To perform a contract with you, such as processing rent payments and managing your residency.
  • Legitimate Interests: For our legitimate business interests, such as improving our services and ensuring platform security, provided your rights do not override these interests.

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information with trusted third parties for the following reasons:

  • Payment Processors: We share your payment information with secure, third-party payment processors (e.g., Stripe) to handle transactions.
  • Legal Obligations: We may disclose your information if required by law or if we believe it is necessary to protect our rights or comply with a legal process.

4. Data Security

We implement security measures to protect your personal information from unauthorized access or disclosure. These measures include encryption, secure access controls, and regular audits. However, no system is entirely secure, and we cannot guarantee the absolute security of your information.

5. International Data Transfers

If we transfer your personal data outside of the European Economic Area (EEA), we ensure it is protected by using appropriate safeguards, such as standard contractual clauses approved by the European Commission, or other lawful mechanisms for data transfers.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Upon termination of your account, certain information may be retained for legal, accounting, or operational purposes.

7. Your Rights

You have the right to:

  • Access: Request access to the personal data we hold about you.
  • Correct: Request corrections to any inaccurate or incomplete information.
  • Delete: Request the deletion of your personal information (subject to certain legal exceptions).
  • Opt-Out: You may opt out of text message notifications by replying "STOP" at any time. For assistance, reply "HELP" to any message or contact us at support@advantagesoberliving.com.

8. Third-Party Links

Our platform may include links to third-party websites or services (e.g., payment processors). We are not responsible for the privacy practices of these third-party sites.

9. Your Rights Under the California Consumer Privacy Act (CCPA)

If you are a California resident, you have specific rights regarding your personal information:

  • Right to Know: You have the right to request that we disclose certain information to you about our collection and use of your personal data over the past 12 months.
  • Right to Delete: You have the right to request that we delete any personal information we have collected from you, subject to certain exceptions.
  • Right to Opt-Out: You have the right to opt out of the sale of your personal information. (Note: We do not sell personal information.)
  • Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your CCPA rights.

If you would like to exercise any of these rights, please contact us at support@advantagesoberliving.com.

10. Your Rights Under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have specific rights regarding your personal data:

  • Right to Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
  • Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.
  • Right to Data Portability: You have the right to request that we transfer your data to another organization or directly to you, under certain conditions.
  • Right to Object: You have the right to object to our processing of your personal data, under certain conditions.

If you would like to exercise any of these rights, please contact us at support@advantagesoberliving.com.

11. Your Rights Under the Personal Information Protection and Electronic Documents Act (PIPEDA)

If you are a resident of Canada, you have specific rights regarding your personal information under PIPEDA:

  • Right to Access: You have the right to request a copy of the personal information we hold about you.
  • Right to Correct: You have the right to request that we correct any inaccurate or incomplete personal information.
  • Right to Withdraw Consent: You may withdraw your consent to the collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions.
  • Right to Data Portability: You may request the transfer of your personal information to another service provider or organization of your choosing.

If you would like to exercise any of these rights, or if you have any questions about how we comply with PIPEDA, please contact us at support@advantagesoberliving.com.

12. Your Rights Under the Lei Geral de Proteção de Dados (LGPD) or Personal Information Protection and Electronic Documents Act (PIPEDA)

If you are a resident of Brazil or Canada, you have specific rights regarding your personal data under LGPD or PIPEDA, including:

  • Right to Access: You may request a copy of the personal information we hold about you.
  • Right to Rectification: You may request correction of inaccurate or incomplete personal information.
  • Right to Erasure: You may request that we delete your personal information, subject to legal or contractual restrictions.
  • Right to Data Portability: You may request a transfer of your personal information to another entity.

If you would like to exercise any of these rights, please contact us at support@advantagesoberliving.com.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. You will be notified of any changes through the platform or via email.

14. Contact Information

If you have any questions about this Privacy Policy, please contact us at support@advantagesoberliving.com.